Monthly Archives: November 2011

An underserved population bucking the system….


Last night I went on a search of the internet.  I looked high and low for a shirt that I have been wanting to get.  It is a shirt from the band Pearl Jam.  As many of you might know, Pearl Jam recently celebrated their 20th anniversary.  I have seen a resurgence of the Pearl Jam “Choices” t-shirt and wanted it badly.  I used to own this shirt in high school.  I wore it all the time.  I miss it terribly and would love to have it.

I went online to Rock World East.  They are a rock memorabilia store that I have had good luck with in the past.  Their service is awesome and their prices are pretty great too.  I was unable to find the shirt any bigger than XL.  Now, I don’t know if you know this or not, but dear reader, I am a woman of substance.  I am not a twig.  I have a lot of curves and I need a bigger shirt to cover them.  I wanted this shirt in a 3x.  Sadly I had trouble finding it. So…I emailed the company.

This is the email I sent: “I am a long time Pearl Jam and HIM fan. I have shopped   with you guys before and have had nothing but great things to say about you.   Christmas time is coming up and I am feeling very nostalgic. I used to have   the Pearl Jam Choices t-shirt long ago and far away in High School. I have   seen it making a major swingback through many retailers including your own. I   wore that shirt almost every single day (to my mother’s dismay..fuck   authority, right?) when I was in high school because it was so relevant and   made me feel like I was saying something important. I would love very much to   have this shirt again, however your site does not seem to allow me to purchase   it in a 2x. Let’s face it, a 2x is going to be stretching it but I think I can   make it work. My real wish is that you guys would make it available in a 3x. I   would be eternally grateful and sing your praises from the rooftops. The   rooftops, I tell ya. And for a chick that is looking for a 3 x t shirt, that   is no mean feat. So in conclusion, please say you will hear my plea and offer   this amazing and wonderful shirt in the size that I need so that I can be   transported back to my youthful days as a grunge girl bucking the system and   speaking out against oppression and authority…back before I was the one   saying “Because I am the mom and I said so”. That girl is desperately wanting  to be seen again. Thanks!”

The reply to which was:

“Lucky,

Thanks for your email.

We totally understand….however, we are not the licenser for these shirts. We are only allowed to print what is approved by band management… and right now we only have “Don’t Give Up” in stock in 2XL: www.rockworldeast.com/store/Pearl_Jam

We are sorry for the inconvenience. We are always looking to get a wider selection of sizing but we are forced to buy what is available.

Please let us know if you have any questions.

Kind Regards,

Amy, Customer Service

ROCKWORLDEAST Merchandise Wholesalers Inc. 888-431-9495 (Toll Free North America) 902-431-9495 (International)   www.rockworldeast.com   Suite 209-3807 Mont Blanc Terrace Halifax, Nova Scotia, Canada B3K 6R9″

I understand that there are limitations that retailers have to deal with.  After I had sent the email to them, I found the TenClub.  On that site I found the “Choices” shirt in the size I need.  I also found the “Alive” stickman hoodie in my size!  I was ecstatic!  So I emailed Rock World East back.

“I was actually able to find the Choices shirt on the TenClub website for the official fan club.  They also have the Alive stickman hoodie in 3x.  It is a shame you guys aren’t allowed to have them in those sizes.  There is such a wide demographic of people who are underserved by the rock wearables retailer community.  I look forward to shopping with you guys again.  I hope some day I can buy things for myself with your store too.”

I really do hope that there comes a day when us people of substance can go to Hot Topic, Rock World East and other trendy cool stores and find clothes that we can wear.  Just because we are big does not mean that we don’t want to dress cool too.

There was a reply to my email while I was writing this:

“Lucky,

We are restricted by the licensing contract for Canada. We are a Canadian company.

We agree with you in regard to sizing and we are trying to correct this oversight.

Thanks for your note and feedback.

Kind Regards,

James, Cuosmter Service”

I really hope that they can correct this oversight….

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Have you been cheated by Casual Male XL or Destination XL?


This past weekend there was a coupon that was issued for $75 off of a purchase of $100 or more.  The coupon was good through 11-6-11.  When we logged  in on 11-6-11 the coupon would not go through.  One of the orders that my husband had placed has been cancelled and the money refunded.  No email, no call, no notification of any kind.  I contacted their service rep via chat yesterday.  The conversation is listed below.  I did inform the agent that I would be  putting this on my blog.  I am Jeni.  Casual Male’s agent is Diana.  If you feel you have been cheated by this horrible company also, please share your story.

Diana: Hello, my name is Diana. How may I assist you?
Jeni: I was made aware of the coupon you guys had this weekend that was to expire on the 6th.  I went onto the site yesterday to make a purchase for my husband for our upcoming anniversary.  Unfortunately it was saying that the coupon was not valid.  This is highly disappointing because the expiration date was 11-6-11 not 11-5-11.
Jeni: I can understand that there were many people who were taking advantage of the coupon because it really was a great deal…however to pull the coupon early is false advertising.  It is not right that your company did this.  I was not able to get on the computer without him around until yesterday when it still should have been active.
Diana: Thank you for contacting us. I apologize for the inconvenience. One moment please.
Diana: Please provide the email address, you received the promotional offer.
Jeni: I did not receive it via email.  A friend had the coupon and gave it to me.  I am not sure what email address they would have gotten it from.
Diana: Unfortunately, we can not honor the coupon. If you’d like to place an order I can honor 20% off. This is the best that we can do at this time.
Jeni: Well i will be contacting the Better Business Bureau about this.  It is horrible that your company chose not to honor a VALID coupon.  

Diana: I apologize for the disappointment. Our system flagged only the customers that received an email of this promotional offer.   Unfortunately it is no longer valid at this time. I’m sorry.
Jeni: Well i will be contacting a lawyer.  This is false advertising.

Diana: I apologize for the inconvenience.
Jeni: i want the number to your corporate headquarters and the name of your CEO and CFO

 Diana: Our corporate number is 781-828-9300. Our CEO is David Levin.

 Jeni: And the CFO?
 Diana: One moment please.
 Diana: Thank you for your patience. His name is Dennis Hernreich.
Jeni: Thank you.  You know it really is a shame that there are so few places to find quality clothes for plus sized people.  We are damn near forced to shop at your store for my husband, but then we are treated like this.  

Diana: I’m sorry for the disappointment and inconvenience this matter has caused. Unfortunately we can not honor the discount.
Jeni: That is fine.  I am copying this conversation to my very well publicized blog and will let as many people as I know and can get to in the blogosphere and online world know about your false advertising.


Oh how these mom and pop shops like to tease….


I do not know what it is.  It seems like every locally owned business that I visit has done this at one time or another.  Whether it be a nail salon, a used cd shop, a pawn shop, a pizza place, a yarn store… They all seem to be guilty of misleading me at one time or another. 

The horrible offense that I am speaking of is leaving the “Open” sign on well after they have closed for the night.  Some businesses DO stay open later than the hours which are posted on their signs…so I admit I have fallen prey to this.  I wonder sometimes if they have a hidden camera and are watching to see just how many do fall for this cruel joke.  I wonder if they are going to jump out and say “Smile! You’re on Candid Camera” or something equally asinine. 

The businesses that do this are varied and are owned by many a nationality.  There is absolutely NO common thread between them other than that they are not chain stores or franchises.  Just last night on the way home from the pharmacy we encountered a pawn shop and a buy here/pay here car lot with their open signs gleaming in the darkness, beckoning the  unsuspecting to pull in, stop and come inside…don’t worry…we will be waiting to serve your every need (Psych!!)

Those poor shoppers pull into these businesses with their lights on and stop their cars, take off their seat belts, haul their weary bones out of their car after a long hard day of work and walk hopefully up to the door.  Upon reaching the door their hopes are dashed upon the rocks of despair.  The business is in fact closed.

Curse you, small business owner that refuses to turn off your “Open” sign.  Curse you and your cruel mischievous ways.